ORDERING
  1. Add a product to your shopping cart
  2. Enter your details
  3. Select one of the payment methods
  4. Place your order by clicking on ‘Pay and Order’

Do I need an account to order clothes? 
No, you do not need an account to make a purchase. However, it is easy to create an account so you can review your orders!

To see which size is best for you, each item includes a size guide. We recommend you follow this size guide when you are considering a purchase.

After you have placed your order, it is unfortunately no longer possible to change the details or cancel. It is possible to exchange or return the item after you have received it.

We receive a large number of orders per day. There is a chance that the product sold out during your purchasing process.

DELIVERY
  • Netherlands – Free above orders from €50
  • Europe zone  – €14,95
  • The rest of the world – €24,95

Please note that the delivery cost may vary per country in the Europe zone.

Your package will be delivered within 1-4 working days after the order was placed. Outside the Netherlands this will take 2-6 days. You will receive an e-mail as soon as your package has been handed to PostNL/DHL. This e-mail will contain your Track & Trace code so you can track your package.
Please note: A delivery address cannot be changed once the order has been placed.

Sometimes the delivery might take a bit longer. If it has been more than one week, we recommend you contact our Customer Service via [email protected].

After placing your order, you will receive an order confirmation from us. Have you not received this e-mail? Please check your spam folder. If you cannot find it there, something probably went wrong when you entered your details. Please check your account to see whether your e-mail address is correct.

PAYMENT

We have various payment methods. For each payment method, please see below for any payment fees.

  • iDeal (free)
  • Mister Cash/Bancontact (free)
  • Visa (€ 0.10 per order + 0.60% of total order amount)
  • MasterCard (€ 0.10 per order + 0.60% of total order amount)
  • PayPal (€ 0.45 per order + 2.30% of total order amount)
RETURNS

Full-priced goods in saleable condition, unworn, and with original tags attached may be exchanged for a different size or style, or returned for a refund.

PLEASE NOTE: All sales on reduced items are final.

You can return any item for a refund, within 14 days of receiving your original order. Return shipping must be prepaid and traceable. In the event that the package is not received or lost in transit CIRCE The Label will not be liable if there is no tracking information. Customers are liable for return shipping costs from CIRCE The Label.

The items will be inspected on return, when they are in an unsuitable condition, the items will be sent back to the shipping address you provided. CIRCE The Lable is not liable for any goods that are damaged on the process of exchange or return.

Please follow these simple steps for returning items:

  • Fill out your information and information of the items you are returning on the return-form represented below.
  • Fill out the number of your reason for returning the item.
  • Send the return-form to [email protected].
  • Return the item as received with all provided labels in the original CIRCE The Label packaging.
  • Cover your own address details with the label of the carrier that you have chosen. Make sure the package is closed well.

You will receive a confirmation email after the carrier has received your returned items and after CIRCE The Label has received the returned item(s).

 

Return Form 

CIRCE The Label

 

Burgemeester den Texlaan 50

2111CE, Aerdenhout

[email protected]

I hereby give notice that I revoke our agreement relating to

the sale of the following products:

…..

…..

Received at:

Name:

International Bank Account Number (IBAN)

Address:

Reason for return:

btt