DELIVERY

When the payment is received and confirmed, the package is shipped within 3 business days with PostNL.
Once the package is shipped a shipping confirmation will be sent to the given e-mail address.

Orders within the Netherlands are usually received the next day.

For international countries the shipping takes a couple of days before it is delivered.

SHIPPING COSTS

Netherlands – Free from orders of minimum €50
Europe zone  – €14,95
The rest of the world – €19,95

All international duties are payable by the purchaser on delivery. PLEASE NOTE: CIRCE The Label is not responsible for any customs duties & taxes incurred within your receiving country. Any delivery date or time specified by the CIRCE The Label is a best estimate only, and will be not liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.

RETURNS

Full-priced goods in saleable condition, unworn, and with original tags attached may be exchanged for a different size or style, or returned for a refund.

You can return any item for a refund, within 14 days of receiving your original order. Return shipping must be prepaid and traceable when sending the return by post. In the event that the package is not received or lost in transit CIRCE The Label will not be liable if there is no tracking information. Customers are liable for purchase and return shipping costs from CIRCE The Label.

The items will be inspected on return, when they are in an unsuitable condition, the items will be sent back to the shipping address you provided. CIRCE The Lable is not liable for any goods that are damaged on the process of exchange or return.

Please follow these simple steps for returning items:

  1. Fill out your information and information of the items you are returning on the return-form represented below.
  2. Fill out the number of your reason for returning the item.
  3. Send the return-form to [email protected].
  4. Return the item in the original CIRCE The Label packaging.
  5. Pack the item in the originally delivered packaging.
  6. Cover your own address details with the label of the carrier that you have chosen. Make sure the package is closed well.

You will receive a confirmation email after CIRCE The Label has received the returned item(s).

 

RETURN CONDITIONS

The following conditions apply to returning items:

  • Items that have been used cannot be returned.
  • Items must be returned in the original packaging with the tag or sticker still attached.
  • The return-form should be filled out completely and correctly and be included with the returned items.

If you have returned items, the purchase amount will be refunded by the same payment method you used when ordering. See below for more information:

  • Creditcard: the purchase amount is automatically returned to your credit card account within 1 to 4 weeks.
  • PayPal: PayPal automatically processes Refunds.
  • Ideal: the amount is returned to the relevant account within 2-4 business days.

EXCHANGING  ITEMS

Exchanging is unfortunately not possible. If you want to exchange an item for a similar item with a different size or color, please return the item. Then place a separate order for a replacement item on www.circethelabel.com
If you have questions about a refund, please contact us at: [email protected]

RETURN FORM

CIRCE The Label

CIRCE The Label

Burgemeester den Texlaan 50

2111CE Aerdenhout

[email protected]

I hereby give notice that I revoke our agreement relating to the sale of the following products:

…..

…..

Received at:
Name:
International Bank Account Number (IBAN)
Address:
Reason for return:

btt